Mostly Growth

Mall Santas, Chicken Fingers, and the Case for Keeping It Simple

13 snips
Dec 12, 2025
CJ and Kyle dive into the dynamics of consumer culture and B2B SaaS, highlighting the success of single-focus brands like Untuckit and Raising Cane’s. They discuss how competition can actually bolster market demand and explore the perplexities of mid-market venture exits. The hosts reminisce about nostalgic mall experiences with Santa and reveal the curious pricing strategies behind $12 club water. Cold calling is making a comeback, proving effective once more. Tune in for insights that remind operators to stay focused and strategic!
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ANECDOTE

Mall Santa Experience Went Casual

  • CJ took his kids to a mall Santa and found the experience unmonetized and casual compared to past mall Santas.
  • He noted there was no photographer setup and families simply used their phones for photos.
INSIGHT

Point Solution Can Evolve Into A Platform

  • Kyle used Untuckit to illustrate how a narrow product focus can scale into a broader platform.
  • He argued the challenge is perfecting one thing versus the pressure to expand beyond it.
ANECDOTE

Raising Cane's Obsession With Chicken Fingers

  • CJ praised Raising Cane's for obsessing over chicken fingers and achieving outsized margins and brand strength.
  • He cited founder Todd Graves' focus as enabling process excellence and profitability.
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