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Modern Web
Reducing Fatigue for On-Call SWEs with AI, Mentorship, & More with Dr. Sally Wabha
Nov 27, 2024
Dr. Sally Wahba, a Principal Software Engineer at Splunk, tackles the pressing issue of on-call fatigue for software engineers. She shares innovative strategies for reducing burnout through automation and effective communication. Dr. Wahba also highlights the significance of mentorship and continuous learning for junior engineers. The discussion dives into optimizing observability to enhance system performance and addresses the growing skills gap in tech talent, emphasizing the need for supportive environments for newcomers.
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Quick takeaways
- Reducing on-call fatigue involves automating processes and establishing clear guidelines to create a less stressful work environment for engineers.
- Mentorship and hands-on experience are vital for junior engineers to transition from academia to industry effectively and enhance their career opportunities.
Deep dives
Effective Help-Seeking Strategies
When seeking help during challenging times, it's essential to approach the situation with a proactive mindset. Instead of simply stating a problem, specifying the attempts made and the thought process behind those attempts can significantly enhance the likelihood of receiving assistance. This strategy not only demonstrates to others that effort has been invested but also allows them to provide targeted guidance based on the context presented. By framing questions this way, individuals can foster a more constructive dialogue, leading to more effective solutions.
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