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Reducing Fatigue for On-Call SWEs with AI, Mentorship, & More with Dr. Sally Wabha

Modern Web

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Optimizing Observability in Software Engineering

This chapter explores the pivotal significance of observability in enhancing system uptime through the use of internal SLOs and SLAs. It discusses challenges in e-commerce related to order processing and addresses the balance between effective alerting and minimizing on-call fatigue, highlighting the benefits of open-source tools like OpenTelemetry.

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