6min chapter

Modern Web cover image

Reducing Fatigue for On-Call SWEs with AI, Mentorship, & More with Dr. Sally Wabha

Modern Web

CHAPTER

Optimizing Observability in Software Engineering

This chapter explores the pivotal significance of observability in enhancing system uptime through the use of internal SLOs and SLAs. It discusses challenges in e-commerce related to order processing and addresses the balance between effective alerting and minimizing on-call fatigue, highlighting the benefits of open-source tools like OpenTelemetry.

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