Episode 147: Meet Them Where They Are

Why is it so important to meet employees where they are—emotionally, professionally, and generationally? Deon MacMillan, Chief People Officer at Pax8, shares her approach to cultivating a dynamic, people-first culture amidst hypergrowth. Her leadership philosophy revolves around balancing high-tech innovation with high-touch human engagement.

Highlights include:

The need to honor each employee’s current journey, using thoughtful development strategies, AI fluency, and a deep understanding of multi-generational needs.

“Meeting them where they are” drives tailored learning paths, stronger engagement, and authentic brand ambassadorship from within.

Navigating the tension between scaling a global organization and preserving its unique culture. From one-on-one rituals to employee listening programs, she focuses on creating alignment between purpose and performance.

"Organizations that can balance hi tech and high touch will win".

Connect with Deon on LinkedIn and visit Pax8.com to stay informed about the community.

Timestamps:

[06:51] Dispel the fear around AI

[07:32] The 5 Generation Workforce

[13:49] Developing talent around the globe

[21:30] Leading Horizontally 

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