The CEO Project Podcast

Bringing a Great Brand Back to Life: Inside the Chipwich Business

Oct 13, 2025
Join David Clarke, a seasoned food & beverage executive and CEO of Chipwich, as he shares his journey revitalizing the iconic dessert brand. Discover how he identified Chipwich's untapped potential and transformed it into a beloved name again. Clarke emphasizes treating retailers as true customers and using targeted promotions to capture shelf space. He also recounts overcoming challenges like managing a listeria recall, stressing the importance of building trust with partners. Tune in for insights on brand revival and operational resilience!
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INSIGHT

Shelves Are Real Estate, Retailers Are Customers

  • David Clarke frames grocery shelf space as "real estate" and treats retailers as the primary customers rather than consumers.
  • Focusing on retailer needs (merchandising, pricing, promotions) drives shelf placement and velocity more than consumer marketing.
ADVICE

Use Trade Dollars To Drive Trial

  • Do prioritize trade dollars and in-store promotional strategies over broad brand marketing when budgets are tight.
  • Use discounts and promotions to induce trial and expand household penetration quickly.
ANECDOTE

How Chipwich Was Rediscovered

  • Clarke discovered Chipwich by researching trademarks and confirmed strong aided awareness before acquiring it from Nestlé.
  • Immediate strong shelf velocity validated the latent brand equity once the product relaunched.
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