

1845 – The Key to Operational Excellence with Ryan Pollyniak
Mar 10, 2024
19:48
In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the Cloud Transformation Executive of Western Computer, Ryan Pollyniak.
Ryan Pollyniak represents Western Computer, a company that has carved a niche for itself as a Microsoft Dynamics ERP and CRM implementation partner. They specialize in tailoring Microsoft solutions to fit the unique needs of businesses, ensuring that technology serves the company, not the other way around.
Ryan emphasized that while Dynamics offers a robust feature set, the real magic happens when it's customized to meet the specific operational requirements of a business. Microsoft has made strides in providing tools that allow this customization without the need for developers, making it more accessible than ever.
When asked to explain the role of Western Computer to an eighth-grade class, Ryan broke it down beautifully. He described their work as helping businesses manage inventory, plan for the future, and run more efficiently through accounting, inventory management, and quick decision-making based on insights.
Ryan pointed out that the initial hesitation to put data in the cloud has dissipated as companies recognize the advantages of cloud-based cybersecurity. Moreover, integrating AI into ERP systems is a trend reshaping the industry, with use cases for predicting cash flow, optimizing supply chains, and extracting valuable insights from data.
Key Points from the Episode:
- Overview of Western Computer as a Microsoft Dynamics ERP and CRM implementation partner
- Customization of Microsoft Dynamics 365 to match operational requirements
- Role of cloud ERP in managing inventory, planning, and gaining insights for decision-making
- Significant trends in cloud ERP over the past five years and the importance of AI
- Excitement about the potential of AI technology
- Engagement and working with clients at Western Computer
- Differentiation of Western Computer from other solutions providers