The Product Manager The AI-Enhanced Team: A New Playbook for Product Leaders (with Andrew Saxe, VP of Product at Smartling)
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May 13, 2025 Andrew Saxe, VP of Product at Smartling, shares insights from his journey in transforming manual translation services into AI-driven workflows. He explores the ethical dilemmas and challenges posed by AI adoption, detailing strategies to balance efficiency with quality in translation. Saxe discusses the evolving demand for new skills in the workplace and the importance of addressing the AI hype cycle. He also highlights innovative concepts like five coding that enhance team collaboration, showcasing a future where technology and human oversight go hand in hand.
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AI Shifts Translation Workflows
- AI drastically shifts translation workflows by reducing human input in early stages and emphasizing validation roles.
- The translation industry exemplifies how AI impacts human roles by changing tasks from creation to quality oversight.
Human Role Evolves in AI Workflow
- Humans transition from inputting translations to validating AI-generated content for nuances and quality.
- AI tools improve efficiency but humans safeguard brand voice and handle edge cases.
Skill Shift in Translation Industry
- AI adoption shifts skill demand towards linguistic nuance and detail rather than just direct translation.
- Roles evolve towards content creation and specialized language tasks, maintaining importance despite automation.