Creating a Meaningful Media Experience with Havas Media Group’s Chief Growth Officer, Erin Flaxman

There’s no doubt that metric reports are valuable for marketers. After all, those numbers offer insights that greatly influence decisions around where a company should be spending its money. But what happens when two completely different programs, such as an NBA game and network television drama, draw similar audience metrics? How do you differentiate the two? Or does it not really matter? After all, if both programs are drawing the same number of viewers, they have to be equivalent, right? 

“There's a number of variables that you would look at to evaluate whether something is meaningful, but it all depends on what the consumer target is that you're looking at. So you can put in any variables that you want to decide what they are, such as which program you would choose, but you're not just looking at spots and dots like we have in the past. You're evaluating that programming based on whether it will resonate with the audience, and whether it's in the right context for that audience.”

All those spots and dots, they are important in their own right, and on this episode of Marketing Trends, Erin Flaxman, Global Chief Growth Officer for Havas Media Group, explains why. Erin discusses why it’s important to dive deeper into all the numbers on your metrics report in order to better understand your target audience. Plus, she gives some practical tips on how brands can create meaningful content based on what the metrics reveal in order to more fully connect with consumers.

Main Takeaways:

• Brand Matters, Right?: Not according to a study done by Havas Media Group. If 80% of brands completely disappeared, most consumers would not care. What consumers do care about is if the product and company engage with them in a meaningful way.
• More than Just Spots and Dots: It’s important to remember that not all ratings and metrics are positive for your brand. Just because two separate events draw similar results ini audience size, those audiences are not always equal, so you have to be thinking about which audience is right for your brand. An audience for an NBA game is completely different than one for an episode of Breaking Bad. As a marketer what you need to be looking at is how your product or service fits into that audience and how you provide meaningful content to them.
• Not Just Another Zoom: One of the biggest challenges for companies today remains how marketers present pitches to clients. When putting together a pitch, marketers have to start thinking about new ways they can be creative and show that they have a plan to keep the audience on the other side of the screen actively engaged.

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