

Making Invisible Work Visible
7 snips Sep 8, 2025
The discussion dives into the hidden efforts within Agile teams, highlighting the essential roles of testing, critical analysis, and silent validations. While productivity metrics like sprint velocity appear solid, many vital contributions remain unseen. Strategies are shared to elevate the importance of these invisible tasks, fostering team appreciation and boosting morale. The conversation encourages a shift in focus towards recognizing all contributions that drive success, not just the visible outputs.
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Outputs Can Hide Critical Work
- Sprint velocity and closed tickets can mask crucial behind-the-scenes efforts like testing and validation.
- Measuring outcomes and sentiment gives a clearer picture of success than counting outputs.
The Silent Warriors On Teams
- Lee describes 'silent warriors' who work methodically without externalizing their effort.
- These team members look calm while paddling furiously under the surface.
Common Visibility Gaps
- Many supporting activities like refinement, manual testing, and data prep never appear on sprint boards.
- Visibility gaps skew perception of who is actually contributing to delivery.