Property management entrepreneur Gwenn Aspen shares her journey from corporate America to creating Anequim, a remote labor solution for property management. She discusses leveraging virtual assistants, personal growth, industry impact, and advice for entrepreneurs. The podcast explores technology, successful business building, virtual assistant nuances, talent assessment, emotional management in leadership, and more.
Implementing standard operating procedures (SOPs) can reduce stress and enhance efficiency in property management.
Utilizing global talent, like virtual assistants from Mexico, can revolutionize property management tasks and lead to business growth.
Deep dives
Using technology in property management
The podcast episode discusses how the speaker and her husband decided to start a business in property management after realizing the lack of effective use of technology in the industry. They recognized the need for efficient processes and standard operating procedures (SOPs) to avoid common mistakes and reduce stress. By implementing consistent procedures and documenting them, they were able to scale their business successfully and enjoy their work. The speaker emphasizes the importance of SOPs in managing a business and highlights the positive impact they can have on productivity and growth.
Transition to a vendor and helping property managers
The speaker shares her transition from property management to becoming a vendor, offering services to property managers. She explains how her company, Anacwim, provides various labor solutions to property managers, including virtual assistants, call centers, and back-office accounting. By understanding the needs of each property manager and ensuring high-quality talent from Mexico, they aim to support property managers in growing their businesses and overcoming challenges. The speaker offers insights into the satisfaction of working with property managers and the sense of community that exists within the industry.
SOPs and quality control
The podcast delves into the significance of standard operating procedures (SOPs) in property management and the importance of maintaining and using them effectively. The speaker emphasizes that SOPs can reduce stress levels and help property management owners handle their businesses more efficiently. By following consistent procedures and having a quality control department, property managers can overcome challenges and ensure that tasks are completed accurately and on time. The speaker encourages more focus on maintaining and implementing SOPs in property management to alleviate stress and enhance business operations.
The impact of global talent and personal growth
The episode explores the speaker's experience with outsourcing work to global talent, particularly in Mexico. The speaker highlights the high quality of talent available and dispels common assumptions about the limitations of global team members. Virtual assistants can contribute to property management businesses in multiple ways, including operational tasks, project management, and software implementation. Additionally, the speaker shares her personal growth journey, including overcoming self-doubt and imposter syndrome, as well as learning to manage emotions effectively. A focus on personal growth and finding healthier motivations has positively impacted her leadership and ability to inspire others.
In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services.
Gwenn shares her experiences, the challenges she faced transitioning from corporate America to entrepreneurship, and her innovative approach to leveraging virtual assistants for property management needs.
[00:00:00] Introduction: Welcome and introduction of Gwenn Aspen, her background in property management, and the inception of Anequim.
[00:05:22] Gwenn's Journey: Transition from corporate America to entrepreneurship.
[00:10:45] Building Anequim: Challenges and milestones in creating a remote labor solution for property management.
[00:15:30] Leveraging Virtual Assistants: How Anequim utilizes virtual assistants from Mexico to revolutionize property management tasks.
[00:20:55] Personal Growth: Gwenn shares her personal growth journey and managing emotions in leadership.
[00:25:40] Industry Impact: The impact of Anequim on the property management industry and future trends.
[00:30:15] Advice for Entrepreneurs: Gwenn's advice for aspiring entrepreneurs in the property management sector.
[00:35:00] Q&A with Listeners: Live Q&A session with listeners asking Gwenn about her experiences and strategies.
[00:40:25] Conclusion: Closing remarks and how to connect with Gwenn Aspen for further insights.