In this conversation, Joshua Gillow and Dan Bai discuss the importance of setting clear expectations with clients and how it can improve closing rates. They emphasize the need to make clients feel safe and establish emotional connections. They also highlight the significance of asking the right questions to understand clients' desires and needs. The conversation emphasizes the importance of details, pre-qualifying leads, and focusing on serving the right clients rather than trying to serve everyone. They conclude by discussing the negative impact of talking too much and neglecting clients' needs.
Connect with Joshua at:
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Sales Master Classes
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Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.
Sales made Simple for Outdoor Living Pros, Landscapers and Hardscapers (formerly Outerspaces)