
FT Start-Up Stories Pursuing the AI dream
Jul 23, 2018
Chetan Dube, founder of IPsoft and creator of AI 'Amelia,' shares his journey from academia to business, driven by a desire for real-world impact. He discusses the intriguing development of Amelia, emphasizing her ability to blur the lines between human and machine interaction. Chetan details how Amelia enhances business functions across industries, and he highlights the significant investment behind this innovation. Alongside academic commentator Philipp Silberzain, they explore the complexities of AI's role in society, including the responsibility for retraining displaced workers.
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Dusty Journal Moment Sparked Career Change
- Chetan found an old journal with dust in Courant's library and realised his academic work felt inconsequential.
- That pushed him to pursue work he felt would meaningfully better people's lives outside academia.
The Turing Question As A North Star
- Chetan has been driven by the Turing question of whether machines can think for two decades.
- He argues thinking machines could free humans from mundane tasks and enable higher creativity.
Emotions Modeled As Vectors
- Amelia includes affective computing: mood and personality vectors to model emotions.
- Chetan says machines can form emotional connections by remembering user preferences and adjusting responses.


