Don't Take Yes For an Answer with Steve Herz

How do you give feedback? Maybe the better question is, how do you receive feedback? Steve Herz believes we need to create the environment for the give and take. Once we can accept feedback and take action to improve ourselves, giving feedback is easier and more accepting. Steve is the author of DON’T TAKE YES FOR AN ANSWER: Using Authority, Warmth, and Energy to Get Exceptional Results. Steve and Kevin discuss the AWE model and the “soft skills” we don’t focus on or dedicate resources to building. Yet, these skills help us become more confidence-inspiring and more respected, leading to more trust in your team. Steve shares examples of the model in action and how this now plays out in our current work environment.

Key Points

In this episode, Steve discusses:

• Feedback.
• The AWE model - authority, warmth, and energy.

Additional Leadership Resources

• Book Recommendations:
  • Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results by Steve Herz
  • Range: Why Generalists Triumph in a Specialized World by David Epstein
• Connect with Steve Herz:

Website | LinkedIn | Twitter | Instagram | Facebook

• Related Podcast Episodes:
  • The Power of Deliberate Practice with Robert Pool.
  • Influence Redefined with Stacey Hanke.
  • Key Lessons from Top Episodes of 2019.

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