Selling the Couch 384: Should I Hire An Intake Coordinator For My Private Practice?
Today’s session highlights important questions to ask for solo or group practices about hiring an intake coordinator. Is this a smart move for your practice? Let’s dive into this topic and discuss barometers by which to measure and consider if an intake coordinator makes sense for your practice right now.
Our Featured Guest
Uriah Guilford
Uriah Guilford is a group practice owner based in northern California. He also owns Productive Therapist, which provides virtual assistants and intake coordinators for therapy practices. Uriah has been a group practice owner since 2015 and has a lot of wisdom to share about the journey to hire and train an intake coordinator. We cover all the bases on this topic, including if hiring an intake coordinator makes sense for your practice and the most common responsibilities of an intake coordinator that can help you reclaim valuable hours in your day. We also cover data privacy, how an intake coordinator should handle this, and the top mistakes clinicians make in hiring for this role. We wrap up with the metrics in determining when an intake coordinator is a great fit for your practice.
You’ll Learn:
- The purpose and role of an intake coordinator
- Trends in intake processes—what works best?
- Too many options confuse and overwhelm people looking for therapy.
- Is it time for me to hire an intake coordinator? How do I know? (Take Uriah’s quiz to find out!)
- How an intake coordinator can help you grow your practice
- Uriah’s opinion on the importance of an intake coordinator: “Your Intake Coordinator is the MVP of your practice.”
- Understanding when to delegate to your intake coordinator
- Uriah’s journey of letting go and transitioning responsibilities to his intake coordinator
- Top responsibilities of an intake coordinator
- Considerations about data privacy for your practice and your intake coordinator
- Solutions when your intake coordinator is sick or away on vacation
- Uriah’s advice on hiring (and retaining) intake coordinators for growing practices
- Top mistakes therapists make in hiring an intake coordinator
- Important considerations in training an intake coordinator
- Solid metrics to determine if an intake coordinator is right for you
- Uriah’s course, The Intake Coordinator Starter Pack: Find the course here and use the discount code “STC” for 25% off!
Resources:
Interested in becoming part of our affiliate program? Learn more!
Want to launch your online course?
Please check out our free 7-Day Course Creator Starter Kit for Therapists at https://sellingthecouch.com/coursekit.
If you are a seasoned therapist who wants to move from clinical to online course income, we have a specific mastermind for you. We meet together to build, grow, and scale our online courses. You can learn more at https://sellingthecouch.com/mastermind.
Mentioned in this episode:
Try Alma!
Building and managing the practice you truly want can feel overwhelming. That’s why Alma is here—to help you create not just any practice, but your private practice. With Alma, you’ll get the tools and resources you need to navigate insurance with ease, connect with referrals that are the right fit for your style, and streamline those time-consuming administrative tasks. That means less time buried in the details and more time focused on delivering exceptional care to your clients. You support your clients. Alma supports you. Learn more at sellingthecouch.com/alma and get 2 months FREE—an exclusive offer for STC listeners.