GTM 96: The Three Pillars of a Modern Go-To-Market Strategy Every Revenue Leader Should Know with Kelly Hopping
May 28, 2024
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The podcast features Kelly Hopping, CMO at Demandbase, discussing the three pillars of a modern go-to-market strategy and aligning sales with marketing. They delve into creating cohesive customer journeys, the importance of feedback loops, and leveraging AI for marketing strategies. Kelly also shares insights on achieving work-life balance in the marketing industry.
Providing sales teams with proper tools reduces stress and boosts sales performance.
Aligning sales and marketing on shared metrics enhances strategy execution and performance.
Mapping the customer journey beyond lead generation improves content personalization and engagement.
Deep dives
The Importance of Sales Enablement
Ensuring that sales teams are set up for success is crucial, with a focus on making sales less stressful for them. By providing sellers with the right tools, content, and support, marketers can significantly impact the sales process.
Aligning Sales and Marketing Metrics
Creating shared metrics between sales and marketing teams is essential for cohesive strategy execution. By aligning on key performance indicators, such as pipeline generation and revenue targets, both departments can work towards common goals and improve overall performance.
Understanding the Extended Customer Journey
The customer journey in modern marketing extends beyond initial lead generation to deal acceleration, customer retention, and upselling. Marketers need to map out key questions prospects have at each stage of the journey to develop tailored content and programs.
Maximizing SEO for High-Intent Traffic
Utilizing SEO as a go-to-market tactic is highly effective in attracting high-intent buyers to the website. By optimizing content and site structure for search engines, companies can generate significant traffic and conversions from informed prospects.
Balancing B2C and B2B Marketing Approaches
Drawing on experience from B2C brand management, marketers can infuse creativity and holistic business strategy into B2B marketing. Understanding the differences and similarities between consumer and business marketing can lead to more innovative and impactful go-to-market strategies.
Kelly Hopping is currently the Chief Marketing Officer (CMO) for Demandbase where she is responsible for differentiating the go to market platform, increasing brand presence, and accelerating acquisition and conversion of potential customers.
Prior to joining Demandbase, Kelly honed her start-up skills as the first CMO at HYCU, a series B, venture capital-backed data protection SaaS company. She now continues at HYCU as an Advisor. Before HYCU, Kelly served as the Chief Marketing Officer for the Digital Markets division of Gartner where she managed a portfolio of brands - Capterra, GetApp, and Software Advice - to grow awareness and demand in the market. In this role, Kelly and her marketing team drove 100% of the revenue acquisition for the $300M+ organization. Prior to Gartner, Kelly led at Rackspace and AMD.
She holds an MBA from Harvard Business School and a Bachelor of Science in Industrial Engineering from Texas A&M University. Kelly serves on the board of Empowering Women as Leaders Austin, and she has spoken at various leadership conferences. She is the author of the book Rising: How to Thrive as a Corporate Executive while Staying True to Yourself, which launched in 2023. Kelly resides in Austin, Texas, with her husband and three children.
Discussed in this Episode:
The three pillars of a modern go-to-market strategy that every revenue leader should know.
How to create alignment and shared metrics between sales and marketing teams.
Establishing a cohesive customer journey from initial interest to closed-won and beyond.
Lessons learned from driving 100% of revenue acquisition at a $300M Gartner division.
Insights on brand building, customer-centric marketing, and the power of organic search.
Highlights: 03:50 - How Kelly's marketing team drove 100% of revenue at a $300M Gartner division. 13:20 - The three pillars of a modern go-to-market strategy. 18:41 - Pillar 1: How to make sales love you as a marketer. 30:15 - Pillar 2: Creating shared metrics for sales and marketing alignment. 40:30 - Pillar 3: Establishing one cohesive customer journey. 45:13 - Differences and similarities between B2C and B2B marketing. 50:46 - One thing revenue leaders believe to be true that Kelly thinks is bull$***. 54:32 - One thing that is working for Kelly in go-to-market right now.
The GTM Podcast The GTM Podcast is a weekly podcast hosted by Scott Barker, GTMfund Partner, featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.
Visit gtmnow.com for more episodes and other interesting content.
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