DEO's Growth Secrets Podcast for Dental Organizations

224: How One Dentist Entrepreneur Unlocked Profit by Fixing RCM

Apr 17, 2025
Vajahat Yar Khan, CEO of DentTracks and USA Dental Solutions, shares his journey from running 3 to 11 dental practices by tackling revenue cycle management issues. He discusses the often-overlooked challenges of insurance verification and collections, emphasizing how technology can simplify processes rather than complicate them. Khan offers strategies for scalability, financial transparency, and operational efficiency, making it a must-listen for dentists feeling financially stuck.
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ANECDOTE

Scaling Dental Practices with RCM

  • Dr. Vajahat Yar Khan started with three dental practices and scaled to 11 by building his own offshore revenue cycle management (RCM) system.
  • He then helped others, growing his client base to 110 practices and a team of 350 offshore employees.
ADVICE

Dentists Must Manage Business Too

  • Dentists must stay involved in business and financial operations to maximize profitability.
  • Regularly review daily production and financial reports even if you prefer focusing on clinical work.
INSIGHT

Insurance Verification Drives Profitability

  • Efficient insurance verification is the foundation for effective revenue cycle management.
  • Automating eligibility checks with AI and direct integrations reduces front desk workload and improves accuracy.
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