In this episode, our guest Susan MacLellan-Tobert, a pediatric cardiologist and physician coach, delves into the challenges faced by healthcare workers during the COVID-19 pandemic. Despite being in the post-disaster recovery phase, burnout rates are increasing, and organizational trust is deteriorating. Susan identifies incomplete grief as one of the primary contributors to these issues.

Health care professionals are continually exposed to sources of grief, such as adverse childhood experiences, medical training, and daily practice. Over time, these layers of grief accumulate, leading to burnout and impacting organizational trust. However, healthcare workers often struggle with admitting they need help and the perceived stigma associated with seeking assistance.

Susan MacLellan-Tobert is a pediatric cardiologist and can be reached at Health Edge Coaching.

She shares her story and discusses her KevinMD article, "Healing from the pandemic: a journey to recovery."

The Podcast by KevinMD is brought to you by the Nuance Dragon Ambient eXperience.

With so many demands on their time, physicians today report record levels of burnout. Burnout is caused by many factors, one of which is clinical documentation. Studies indicate physicians spend two hours documenting care for every hour spent with patients.

At Nuance, we are committed to helping physicians do what you love – care for patients – and spend less time on clinical documentation. The Nuance Dragon Ambient eXperience, or DAX for short, is an AI-powered, ambient clinical intelligence solution that automatically captures patient encounters securely and accurately at the point of care. Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 83 percent of patients say their physician is more personable and conversational.

Rediscover the joy of medicine with clinical documentation that writes itself, all within the EHR.

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