Stop Double-Booking: The Doctor-Driven Schedule That Avoids Overwhelm | Ashley Whinery | 584

Dec 4, 2025

Ashley Whinery, an experienced dental practice manager at Lux White Dental Group, discusses how to transform your practice's scheduling strategies. She emphasizes the dangers of double-booking and promotes quality patient interactions for better trust and referrals. Ashley shares her methods for structuring the day effectively, balancing appointment types for efficiency, and using technology, like Dentrix Ascend, to enhance rather than detract from human connections. Discover how to foster a more sustainable and patient-centered practice.

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ADVICE

Protect Doctors From Double-Booking

Do stop double-booking doctors and protect their chair time to avoid burnout and improve care.
Prioritize quality patient interactions to increase referrals and long-term value.

INSIGHT

Slower Can Be More Efficient

Slowing down some procedures reduces rework, communication gaps, and overall chair time.
Investing time up front often saves time and money later by getting cases right the first time.

ADVICE

Structure Days Around Provider Energy

Schedule heavy restorative work in the morning and lighter appointments after lunch to match provider energy.
Build templates and balance production needs so openings are easier to fill and labs stay timely.

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Is your dental schedule leaving you exhausted while STILL not delivering the quality care your patients deserve?

In this episode, Ashley Whinery, an experienced practice manager, challenges the high-volume, double-booking mentality so many practices fall into, revealing how a mindful approach to scheduling can elevate both patient satisfaction and practice sustainability.

Ashley dives deep into why prioritizing meaningful patient interactions over relentless quantity leads to lasting trust, more referrals, and a healthier workplace. You’ll hear her proven strategies for structuring your day: heavy procedures in the morning, easier appointments after lunch, and learn why flexibility for true emergencies is non-negotiable. Ashley also shares the delicate art of pre-screening for ideal patients, setting upfront expectations, and leveraging technology like Dentrix Ascend as a supportive tool for communication and efficiency, making sure tech serves your human connections instead of replacing them.

What You'll Learn in This Episode:

Why overbooking leads to burnout and costly mistakes
How to structure your schedule for maximum efficiency and lower stress
The importance of balancing appointment types for sustainable production
Proven methods for building trust that increases patient referrals
How to use technology to support, not overshadow, patient relationships
Strategies for pre-screening patients who are the best fit for your practice
Tips for setting clear boundaries around fees and payment models
Ways to keep your team communication consistent and on-track
How to maintain flexibility for emergencies without derailing your day

Hit play now to discover how a patient-focused schedule can transform your practice and your peace of mind!

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Sponsors:‍

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