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What AI Agents Are
- AI agents are machines that reason, access multiple systems, learn from feedback, and remember to improve.
- They solve complex multi-step problems faster and with fewer errors than humans accessing multiple subsystems.
Myth About AI Agents
- Not every tool called an AI agent truly qualifies as one.
- True AI agents combine reasoning, multi-system access, and memory to learn and improve their actions.
Reality Check on AI Agents' Impact
- AI agents simplify automating multi-step workflows but won't fix bad data or broken processes.
- Success needs 70% focus on change management, adoption, upskilling, and process redesign, more than algorithms or tech.