The Jason & Scot Show - E-Commerce And Retail News Introducing: Retailgentic - A New Pod Focusing on GenAI Shopping Agents and the impact on retail: Retailgentic
May 29, 2025
Dive into the exciting world of AI shopping agents and their revolutionary impact on retail. Discover how these agents are reshaping payment mechanisms and enhancing transaction reliability. Learn about the shift in consumer behavior from research to purchasing, fueled by tools like ChatGPT. Explore advancements in generative AI and their ability to outperform traditional shopping methods. Plus, find out how community engagement is driving future innovations in the industry.
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AI Agents Reignite E-Commerce Growth
- AI shopping agents will create new retail experiences that reduce friction for online shopping.
- This agentic shopping is poised to reignite growth beyond what traditional e-commerce achieved.
ChannelAdvisor's Marketplace Prediction
- Scot Wingo founded ChannelAdvisor in 2001, predicting marketplaces would disrupt e-commerce.
- It took years for Amazon's marketplace to emerge but it became hugely influential over time.
Embrace AI Agents Early
- Retailers must decide whether to embrace or block AI shopping agents, like Walmart embracing and Amazon blocking them.
- Treat AI agents as a new sales channel to gain an edge rather than resisting change.