When it comes to customer reviews, there are only two things to remember: to get reviews, you need to ask for them, and to attract business, you need to respond to them. When you realize that 98% of consumers read reviews and nearly all report having their purchasing decisions influenced by them, it’s not difficult to imagine your business disappearing from the radar if you aren’t actively requesting and managing consumer feedback. In today’s Silver Dollar episode, we review the latest research on customer reviews and identify what you can do to attract and retain more business. Join us to find out which channel produces the greatest number of local reviews, the three most influential aspects of them, and the best way to get more.

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Connect | Resources

· Blog: 5 Reliable Ways to Get Oodles of Local Business Reviews

· Stay Paid: Ep. 210: How to Respond to Haters

You can get free resources, including e-books, printables, and lead magnets to attract new leads, by visiting our Resource Library.

0:00 Introduction

1:47 Review-dependent industries

2:41 Top review sites

4:18 Most trusted review sites

6:23 What prompts a review

8:23 Best ways to ask for reviews

11:56 The ROI of responding

12:48 Influence of reviews

13:49 Key takeaways

15:28 Action Item

The Best Ways to Ask for Customer Reviews

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