Heidi Araya, an expert in process improvement and AI integration, shares her insights on how small and medium-sized businesses can leverage artificial intelligence to streamline operations, automate repetitive tasks, and increase productivity. With over 20 years of experience, Heidi explains how to implement AI in a way that aligns with your business goals while maintaining the human touch. Save hours with top business hacks every Friday: https://thesearchlight.com/subscribe

https://www.linkedin.com/in/heidiaraya/ ⚡️ Connect with Heidi: https://brightlogicgroup.com #horizonsearch #horizonsearchpodcast #AI #processimprovement #businessgrowth #smallbusiness #automation #productivity #AIsolutions #workflowautomation #AIforbusinesses #efficiency #businessscaling #digitaltransformation #customerexperience #timesavingtools #AIstrategies #artificialintelligence #leadfollowup #voiceAI #marketresearch #AItools #businessoptimization ⏰ Timestamps: 0:00 Introduction 2:09 Common Inefficiencies in SMBs 4:20 Sales Process Automation 5:17 Balancing Automation 7:51 Emerging AI Trends for SMBs 8:29 AI Agents 10:19 Final Thoughts