ServiceNow Series E90: Katharine Kennedy, Global Head and GM of the ServiceNow Business Unit at Microsoft

Today's guest is Katharine Kennedy, Global Head and GM of the ServiceNow Business Unit at Microsoft. Katharine is an award-winning, enthusiastic and customer-centric business leader in the high-tech industry working with some of the biggest brands in the business. She brings a unique perspective to her customers and team, having worked for Silicon Valley software and hardware startups, upstarts and tech giants in Washington D.C., New York City, Canada and Florida.

Katharine joined Microsoft in 2022 where she specializes in building data-driven marketing and sales GTM strategies, as well as growing and leading high performing teams. She is also responsible for cultivating strategic partnerships by working with business and technology leaders of global organizations in accelerating their digital transformation journey to drive significant business outcomes that both impress customers and empower employees.

In the episode, Katharine will discuss:

Her role & responsibilities at Microsoft,

Latest trends and focus on sustainability,

How Microsoft are utilizing the ServiceNow platform,

Advice to C-Suite execs embarking on their transformation journey,

Building a winning team and

What’s next for ServiceNow at Microsoft