You know that convo you’ve been avoiding at work? This episode is for you. Shell and Scott Smith break down how to step into tricky conversations with confidence and kindness. Whether you’re giving tough feedback, setting clearer expectations or just need to say the hard thing, this is the episode that’ll help you do it well.

👉🏾 why we avoid hard conversations at work

👉🏿 the real cost of not speaking up

👉🏻 how to diagnose the issue without jumping to conclusions

👉 the FAST and SIA frameworks for giving feedback

👉🏼 ways to reduce defensiveness and frame your intent clearly

👉🏽 tips for people-pleasers and conflict-avoiders 👀

Grab the free tough conversations cheat sheet here: https://www.boldside.com.au/resources

Shell & Glen’s book 'Sort Your Career Out & Make More Money' is available here: https://amzn.to/4k3YSrr

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INTERVIEW - Lukas Leuzinger - 08.05.2024