TED Talks Daily A strategy for supporting and listening to others | Jeremy Brewer
Dec 11, 2020
Jeremy Brewer, a dedicated police officer, sheds light on the emotional complexities of his job, especially when dealing with grief and trauma. He emphasizes the vital importance of empathy when informing families about loss, sharing personal stories that illustrate the emotional weight of these moments. Brewer discusses how sometimes, simply being present and respecting people's space can provide greater comfort than trying to 'fix' their pain. His insights reveal the profound impact of emotional sensitivity in fostering genuine human connections during difficult times.
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Vicky's Trauma
- Jeremy Brewer responded to a death call where a woman's husband collapsed.
- Overwhelmed, the woman flinched when Brewer tried to comfort her.
Resist the Urge to Fix
- Resist the urge to fix or immediately comfort someone in distress.
- Instead, slow down, take a breath, and connect with the humanity of the moment.
Focus on Their Needs
- Well-intentioned actions, like touch, can be harmful to those experiencing trauma.
- Focus on the other person's needs, not your own desire to help.