Episode 135 - Reactive Electrician vs Responsive Electrician

Joseph and Clay discussed the difference between responsive and reactive electricians in the sales process. They highlighted that being reactive means allowing emotions to take the front seat when faced with unexpected questions or statements from clients, while being responsive means choosing how to respond in a way that determines the outcome of the conversation.

Joseph and Clay discussed the difference between reactive and responsive approaches in their profession. They emphasized the importance of asking the right questions and understanding clients' concerns to build better connections and provide effective solutions.

Joseph and Clay discussed the importance of taking ownership, accountability, and responsibility in business. They emphasized the need to focus on self-discipline and the process rather than chasing specific results, and highlighted the benefits of implementing a pre-arrival process and a consistent sales process.

Joseph and Clay discuss the benefits of having a sales process that allows them to troubleshoot and evaluate their performance objectively, without getting emotionally attached to the outcome. They emphasize the importance of data-driven decisions and constant improvement for the success of their team and clients.

Joseph and Clay discussed the importance of having a consistent sales process and being open to admitting when you're wrong in order to achieve success. They emphasized the need to rely on data rather than emotions when making decisions and highlighted the negative consequences of not having a solid process in place. -

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