In this episode of Relationships at Work, Russel chats with 4x author, keynote speaker and consultant on service culture Jeff Toister on connecting the dots to create tangible employee engagement at work.
Jeff shares his thoughts and experience with...
- The questions to ask to gauge if your employees are engaged
- Personalization's relationship to culture fit
- How metrics shouldn't be the barometer for success
- The importance of definitions
- How we're approaching employee surveys and reviews wrong
- The one thing that generally determines if an organization is engaged
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Relationships at Work - a trust-driven leadership podcast