Taking a Skills-Based Approach to Workforce Planning (Interview with Ralf Buechsenschuss)

In this episode of the podcast, Ralf Buechsenschuss, Global Head of Org Design, Analytics and Digitalisation at Zurich Insurance Company, speaks about the future of work, which we both agree is most definitely already here, and how it necessitates a skills-based approach to workforce planning. 


The unpredictability and pace of change facing organisations today is, without a doubt a major challenge, a challenge only exacerbated since the start of the pandemic. It is a skills-based approach to workforce planning that has the potential to position the HR function as a strategic partner to the business, by addressing business priorities as they arise.  


Throughout this episode, Ralf and I discuss:

• Why it is high time to stop viewing workforce planning as a cyclical process, and instead view the starting points of any workforce planning activity as the business strategy and in particular specific business challenges, as they arise
• Ralph's ingenious use of organisational network analysis and workforce planning to understand the flow of expertise throughout the organisation
• How workforce planning and org design can be viewed as two sides of the same coin, and how bringing both under the same umbrella can help HR deliver more value to the business

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