JAMA Clinical Reviews How to Improve Patients' Treatment Expectations
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Jun 4, 2025 Professor Johannes A. C. Laferton, a leader in mental health and behavioral medicine, joins to discuss the significant impact of patients' treatment expectations on their health outcomes. He shares evidence-based strategies to enhance patient experiences, emphasizing effective communication and building trust. The discussion includes the influence of provider credibility and the importance of setting realistic expectations, particularly in complex treatment scenarios like cardiac surgery. His insights offer valuable tools for clinicians to foster better patient engagement and outcomes.
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Explore Patient Expectations
- Ask patients directly about their treatment expectations and experiences.
- Inquire about expected benefits, potential adverse effects, and previous treatment experiences.
Project Warmth and Competence
- Show warmth by asking open questions and employing reflective listening techniques.
- Demonstrate competence through structured communication and sharing relevant experience.
Pain Study Reveals Expectation Effects
- A study showed patients reported less pain when told they were receiving active pain medication.
- When informed that the medication was stopped, patients’ pain levels nearly matched baseline.