829: Use This Specific Strategy to Turn Customers into a Thriving Community
Nov 25, 2024
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Bethany Joy McDaniel, founder of the natural skincare brand Primally Pure, discusses her passion for building a lifestyle-centric community around wellness. She emphasizes the importance of education in branding, cultivating lasting connections, and shifting from short social posts to long-form content. Bethany shares insights on transitioning to natural products, the journey of personal care, and connecting with customers through podcasts. Ultimately, the conversation highlights how to resonate with consumers beyond just selling products.
Bethany McDaniel emphasizes building a community around a holistic lifestyle, transforming customers into lifelong fans through authenticity.
Long-form content is vital for engaging customers, providing education, and fostering a knowledgeable community that resonates with the brand's values.
Deep dives
Skincare Sale and Product Transformation
A major skincare sale is currently taking place, providing a 25% discount on popular natural products, emphasizing their transformative impact on skin health. These products are positioned as both effective and non-toxic, aimed at those looking for a quality skincare routine without harmful ingredients. Specific favorites highlighted include a cleansing oil, clarifying serum, and natural deodorants, appealing to both loyal customers and newcomers. This limited-time offer serves as an opportunity for customers to stock up on essentials or try new products, showcasing a focus on accessible, quality skincare.
Building a Purpose-Driven Brand
The focus of the brand extends beyond product sales to fostering a lifestyle that resonates with its wellness-oriented audience. The founder, Bethany McDaniel, emphasizes the importance of community connection and authenticity in building a loyal customer base. By intertwining education and wellness into their messaging, the brand effectively positions skincare as part of a holistic lifestyle. This approach not only attracts customers but also fosters a sense of belonging and shared values among users.
The Power of Long-Form Content
Long-form content, such as blogs, newsletters, and podcasts, is a critical strategy for engaging customers beyond social media. This type of content allows the brand to provide deeper educational insights and practical advice on living a healthier lifestyle, enhancing the user's understanding of products and their benefits. By creating a resource library, the brand addresses customer questions preemptively while also promoting its offerings in a meaningful way. This approach not only improves customer retention but also cultivates a knowledgeable community that feels connected to the brand.
Transitioning Towards Holistic Health
The brand encourages customers to take small, manageable steps towards holistic health, integrating their products into everyday routines. This method promotes sustainable lifestyle changes rather than overwhelming customers with the need for a complete overhaul. By framing product use within the context of daily life, such as a calming evening ritual or a morning refresh, the brand enhances user experience and fulfillment. This philosophy helps customers recognize the value of the products as part of a larger journey towards wellness.
What if your brand could do more than sell products—what if it could build an entire lifestyle that transforms followers into true fans?
Bethany Joy McDaniel is a master of this approach! As the founder of my all-time favorite skincare Primally Pure, Bethany has tapped into the power of niching down, creating a brand that’s deeply aligned with a wellness-focused audience who values more than just skincare—they crave a holistic approach to LIFE.
In our conversation, Bethany and I explore how she brought Primally Pure’s unique mission to life, how she’s grown a community rooted in wellness and authenticity, how to make your product an obvious extension of your customers lifestyle and what it takes to attract a loyal, aligned community instead of just trying to get customers.
If you’re ready to learn how to build a business that resonates on a deeper level or you’re looking for more ways to talk about your product without focusing on the features of it, this episode is for you!
And if you want to see my skin transformation with your own eyes and learn what my favorite Primally Pure products are, head to jennakutcher.com/primallypure and use code GOALDIGGER to save 15% on your first order!