What Shelley has learnt throughout her career is that if you don’t say ‘no’, the work won’t stop coming through. It’s up to everyone individually to manage expectations around workload and continue to have conversations about what’s realistic and what isn’t.
There seems to be a connection between not saying no and burnout or exhaustion and it’s hitting leaders hard this year. Saying ‘no’ can be done without damaging your brand, Shelley shares how you might approach these conversations.
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