Energy Transitions What does a future-ready utility look like?
Dec 2, 2025
Paolo Colella, Chief Revenue Officer for EMEA at Gentrack, discusses the urgent transformation demands facing the utilities sector. He emphasizes the need for agility and innovative customer-focused business models as prosumers rise and legacy systems falter. Colella highlights the importance of not being tied to a single technology path and retaining control over the transformation journey. He contrasts traditional multi-year changes with a more flexible, incremental approach and advocates for a modular system that empowers utilities to adapt continuously.
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Grid Digitisation Meets Prosumers
- Grids are becoming real-time digital machines as renewable innovation and prosumers rise.
- This creates a dynamic environment requiring retailers to meet evolving customer and market demands.
Legacy IT Is The Transformation Bottleneck
- Legacy IT landscapes built for a prior industry phase are major blockers to innovation.
- These systems slow retailers' ability to introduce dynamic pricing and new offering models.
Start Small, Evolve Continuously
- Build a small core quickly and evolve step by step rather than long multi-year transformations.
- Deliver results fast and incrementally add innovation to keep pace with change.