Toolbox for the Trades Ismael Valdez: Nexgen - The Day I Almost Quit the Trades
Jan 17, 2023
Ismael Valdez, CEO at Nexgen Air Conditioning Heating and Plumbing, shares his struggles and triumphs in the trades industry, from nearly quitting to seeking help and avoiding burnout. He emphasizes the importance of vulnerability, support, and personal growth. The podcast highlights the power of music and perseverance in overcoming challenges in the trades sector.
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Saved By A 30–45 Day Intervention
- Ismael almost quit in Nov 2019 before Tom Howard arrived and audited his business systems and finances.
- Tom's 30–45 day intervention fixed pricing, processes, and cashflow and reversed imminent collapse.
Use Software Beyond Dispatching
- Use your technician software fully: track marketing, invoices, and automate with tablets and tablets.
- Stop treating dispatch tools as only dispatch; enable accounting and tracking to reveal profit leaks.
Running Alone Behind Closed Doors
- Ismael ran Nexgen alone for years, hiding cashflow problems and stress from staff and family.
- He was an alcoholic during that period and only disclosed struggles after getting outside help.