
HBR IdeaCast
How Generative AI Changes Productivity
May 4, 2023
Karim Lakhani, a Harvard Business School professor and co-author of "Competing in the Age of AI," dives into the transformative power of generative AI. He discusses the initial productivity boosts it's providing in tasks like writing, customer service, and market research. The conversation also highlights how AI is reshaping various professions and the ethical dilemmas it raises. Lakhani emphasizes the importance of strategic HR practices and leadership to navigate these changes and fully leverage AI's potential for organizational growth.
37:12
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Quick takeaways
- Generative AI streamlines mundane tasks like email responses, aiding in productivity enhancement.
- Leaders must embrace AI for creativity empowerment and integrate it into organizational structures.
Deep dives
Generative AI Transforming Productivity: Shift from Mundane to Creative Tasks
Generative AI, a transformative technology, shifts productivity by aiding in mundane tasks like responding to emails, analyzing spreadsheets, and creating summaries effortlessly. Leaders envision empowering employees to embrace AI for inspiring creativity and achieving higher-quality work, acknowledging the need to integrate AI into IT and organizational architectures. As generative AI becomes integral to daily tasks, its speed facilitates simplified summarization, improves customer service, and streamlines administrative processes.