Masters of Scale Rapid Response: Inside Google’s Pandemic Safety Squad, w/Chief Health Officer Dr. Karen DeSalvo
May 13, 2021
In this engaging conversation, Dr. Karen DeSalvo, Google's Chief Health Officer, sheds light on her pivotal role in shaping public health responses during the pandemic. She discusses how Google leverages its search platform to disseminate crucial health information and enhance vaccine access. Dr. DeSalvo emphasizes the importance of personal risk assessment in return-to-work decisions and shares key lessons from the crisis, including the need for collaboration and effective communication in tackling global health challenges.
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Outdated Information
- Dr. DeSalvo realized the pandemic's seriousness when outdated coronavirus information appeared in Google searches.
- This prompted her to contact the search team and advocate for updated information, highlighting Google's role as an information amplifier.
Google's Responsibility
- Google has a responsibility to amplify correct public health information.
- Collaborating with creatives helps make health messaging more engaging and effective.
Prepared but Not Desired
- Dr. DeSalvo's background prepared her for the pandemic, but she wouldn't want it to happen again.
- The pandemic highlighted underlying societal challenges that should've been addressed without such suffering.