Tim Denley on digital transformation in Japan

I got to spend some time with Tim on a recent trip to Tokyo, when he and his colleagues at KPMG Advisory hosted me for a week of talks and research meetings. Tim is a partner in the Japan practice, where he leads the digital innovation team, and has experienced first hand some of the fascinating characteristics of Japanese business enterprises, and their recent embrace of automation and AI as a way of transforming the way they do things. As we rode in the back of a gleaming black taxi, in heavy Tokyo traffic en-route to a meeting, we spoke about digital transformation in Japan, the shift to probabilistic decision making, and the challenges of changing traditional cultures.