Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership. Guest: Steve Richardson Author, Become A Better Leader in 30 Days* “All leaders manage, but not all managers lead.” -Steve Richardson Three things not to do when managing people Avoid managing by suggestion Managers do this when they don’t want to be accountable What do people really want from leaders? Direct Decisive Avoid managing by hoping These managers maintain a positive attitude, but don’t really know how things are going Employees learn that managers like this want to hear only good news Avoid managing by redoing Some managers take on the work of employees and will re-do it This is trap for people who were the start performers in the previous role We mentioned episode #117: The Seven Steps You Follow To Delegate Work “Doing something well myself is different than doing something well through other people.” -Steve Richardson Ask: How can I help you? The response “fine” does not necessarily mean fine Ask the next question to find out what’s really going on Steve's triangle of managing people: Fair, Friendly, and Firm One of these will typically take the lead in one situation What does this person most need right now? It takes tension to keep them in balance Let intuition govern what takes the lead in any given situation What should you stop doing? Feedback On this topic: http://coachingforleaders.com/146 Comments, questions, or feedback: http://coachingforleaders.com/feedback (949) 38-LEARN Please take five minutes to complete the listener survey Thank you to weekly update subscribers Tracey Tillott-Gray, Sal Vilardo, Christine Quackenboss, Olga Correia, Tammy Ostroski, Jeff Putsch, Sharen Kreitsch, Whitney Jacobs, Christopher Naidoo, Jo Goeppner, Yosbel Lecha, and Kelvina Burrell. You can subscribe as well at http://coachingforleaders.com/subscribe