1014: How to Make Meetings Better for Everyone with Calendly’s Darren Chait
Nov 25, 2024
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Darren Chait, VP of Marketing at Calendly and co-founder of Hugo, dives into the world of meetings. He shares insights from Calendly’s recent research revealing that 81% want more meetings, but with a twist towards meaningful interactions. Discover the three types of meetings to keep and one to ditch. He also explores tech tools like Calendly and Loom to boost meeting efficiency and engagement while tackling the challenges of virtual meetings and the importance of inclusivity and collaboration.
A significant 81% of employees desire more productive meetings to foster connection and collaboration in a remote work environment.
Evaluating the purpose of meetings is crucial, with emphasis on holding them only for debate, discussion, or decision-making.
Deep dives
Understanding Meeting Demand
A surprising finding is that 81% of workers express a desire for more meetings, as revealed in a recent study. Despite the common sentiment that meetings are often unproductive, workers crave more productive interactions that foster connection and collaboration. Many indicated that they seek out these meetings to create bonds with colleagues, particularly in a post-COVID environment where remote work has created a disconnect. This highlights a shift in perspective, as employees increasingly recognize the importance of meetings for building relationships and maintaining a sense of community at work.
Assessing Time Spent in Meetings
Employees are spending a varying amount of time in meetings, with some attending three or more each day. About 20% reported spending over six hours per week in meetings, indicating that the time commitment can stack up quickly, especially when considering preparation and follow-up tasks. The nature of one’s role significantly affects this time commitment, with customer-facing roles typically seeing higher meeting commitments. This data underscores the necessity of making each meeting efficient to maximize productivity within limited working hours.
Identifying Unnecessary Meetings
Rather than jumping to schedule meetings, the importance of evaluating the necessity of a meeting is emphasized. Only three major reasons warrant a meeting: debate, discussion, and decision-making. If a gathering doesn’t involve these elements, alternative communication methods, such as asynchronous video messages, could be more effective. Additionally, meetings with an inappropriate number of attendees or vague goals should be re-evaluated, as these factors tend to lead to disengagement and lack of purpose.
Enhancing Meeting Engagement
Engagement in meetings can significantly drop if attendees don't have assigned roles, with nearly 30% reporting disengagement if they're just passive observers. To counteract this, incorporating collaborative tools and assigning specific roles can enhance participation. Tools such as asynchronous video collaboration can facilitate clearer communication while reducing the need for unnecessary meetings. Creating an intentional and purposeful meeting culture that embraces technology can lead to greater connections and effectively utilize each attendee’s time.
Darren Chait is the VP of Marketing at Calendly, leading the world-class marketing organization. Previously, he was a co-founder of Hugo, the leading meeting workflow solution powering meetings for tens of thousands of customers backed by Google, Slack and Atlassian.
In a prior life, Darren was a corporate lawyer at one of Australia's leading law firms, where he attended meetings for a living – the start of his passion for meetings and the future of work.