Scams Education - Disarming the Stigma with PJ Rohall

Sep 11, 2024

PJ Rohall, an advocate for disarming the stigma around scams, dives into the emotional challenges faced by fraud fighters. They discuss the importance of empathy for victims and share insights on how humor can make scam education more engaging. PJ highlights the evolving narrative of scams and the need for public figures to raise awareness. Balancing fraud prevention and parenting, they emphasize strategies for keeping children safe online. This candid conversation is filled with personal stories and innovative ideas to change how society views fraud.

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Intro

00:00 • 2min

Building Connections in Fraud Prevention

01:54 • 12min

Humor as a Tool for Scam Education

13:54 • 2min

Understanding Fraud Victim Stigma

16:09 • 4min

Raising Awareness: The Evolving Narrative of Scams

20:22 • 3min

Navigating Fraud and Parenthood

23:38 • 12min

Engaging Conversations at the Fraud Fighter Summit

35:50 • 2min

Banking on Fraudology is presented by Unit21.

Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.

Learn more about our sponsor, Unit21:

- See Unit21 in action https://www.unit21.ai/podcast

- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/

- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0

-Request your copy : State of Fraud & AML Report

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In this episode of Banking on Fraudology, host Hailey Windham sits down with the dynamic PJ Rohal to explore his journey from focusing on productivity and financial goals to finding deeper fulfillment through human connections in the world of fraud prevention. PJ shares poignant stories, including how his children's experiences influenced his approach to fighting fraud and the emotional toll it can take on both victims and fraud prevention professionals.

Hailey and PJ delve into the challenges of raising children in the digital age while balancing careers in fraud prevention. They discuss practical tips for educating kids about digital safety and the importance of being kind to oneself as a parent. With personal anecdotes about fraud impacting family members, PJ emphasizes the significance of understanding victims' psychological and emotional struggles.

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About Hailey Windham:

As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.

Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.

Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/