146: How to Use a Family Tree Template to Stay Organized and Deepen the Client Relationship
Oct 24, 2023
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Learn how to use a Family Tree Template to stay organized and deepen client relationships. Discover the benefits of structured data management and building meaningful connections with clients. Explore the importance of effective communication within a team to keep client information updated. Understand the value of implementing a Family Tree Template in financial planning for increased confidence and maintaining strong client-advisor relationships.
21:35
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Quick takeaways
Using a Family Tree Template can help financial advisors create a structured approach to data management and build meaningful connections with clients.
Implementing a Family Tree Template in a financial advisory practice can enhance the client experience by capturing important client information and personalizing the approach.
Deep dives
The Importance of Organizing and Maintaining Client Data
This podcast episode discusses the significance of maintaining and organizing client data in the financial advisory practice. The speaker emphasizes the importance of simplicity and shares a super simple template, a family tree, that can be used to better understand clients, identify opportunities, and strengthen client relationships. The family tree serves as a visual representation of client relationships and aids in data organization. The speaker also shares their experience with using the template, including mistakes made and the process of creating and updating it. The family tree is seen as a tool to keep clients' information updated, organized, and optimized for success.
The Role of Processes in Building Referral-Based Practice
The podcast explores the role of processes in building a referral-based financial advisory practice. The speaker highlights the importance of providing a high level of value to clients and creating human-to-human connections in every process. They emphasize the need to make clients feel like they are the only client and that their specific details are remembered. The family tree template is presented as a way to enhance the client experience, capture important client information, and create a personalized approach. The speaker shares their personal experience and the impact of having a well-defined process to maintain client relationships.
Implementing a Simple Family Tree Template in Practice
The podcast provides practical advice on implementing a simple family tree template in a financial advisory practice. The speaker encourages using a basic template that includes information on client's family members and key details. They suggest involving the client in the process of filling out the family tree during meetings and gradually transitioning to a digital format. The importance of keeping the family tree updated and integrating it into the existing client data management system is emphasized. The episode concludes by highlighting the positive impact of the family tree on client relationships and the importance of focusing on client experience and personalized care.
Managing client data can be overwhelming and cumbersome without tools to stay organized. Why struggle to remember every detail when you can implement a foolproof process to capture and update client information on the regular?
In this episode, Libby shares one of her favorite tools to deepen relationships and human-to-human interaction. The Family Tree Template allows you to manage data better, create stronger client bonds, and build a more efficient and effective practice by training your team to update client intel routinely.
You will learn the added benefits of using a Family Tree Template, including:
Creating a structured and systematic approach to data management
Building meaningful connections with your clients
Managing a team that is well-informed about clients’ family structure
Optimizing your organizational skills
Listen to today’s episode and discover how the Family Tree Template could help you better understand your clients, identify new opportunities, and strengthen existing relationships!