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Getting SaaS pricing right (2/2) - Varun Shoor, Kayako | BTS E15 | SaaSBoomi Podcast

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How to Increase Your NRR

If your number is somewhere between 110 to 120% is the NRR number 120% is amazing if you have 120% you have great value very early stage will less 105 but I'm talking when you're in a good point 110 to 120 it's like an amazing number. Other than doing building another product right what are the top three ways to increase your NRR? The first one is in your pricing design and  is there a forcing function on caps being hit which forces someone to move on to the next plan. Another great example that I've seen is same target audience same decision maker they sell different products from IT helped us to monitor software to AD manager to desktop manager One audience manager

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