🫠“I got charged a Flake Fee” — Cancellation fees’ surge. Uber & Instacart hookup. Netflix’s live comedy fest.
The Best One Yet
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Navigating 'Flake Fees' and a Strategic Partnership
The chapter explores the rise of 'flake fees' in the beauty and restaurant industries, highlighting the impact of cancellations on businesses and the effectiveness of prepayment in reducing no-shows. Additionally, it discusses the unexpected collaboration between Uber and Instacart to rival a common competitor, DoorDash, by integrating their services on a single platform.
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