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Strategies for getting executive buy-in to adopt AI-first CS
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intro
This chapter explores the complexities of obtaining executive support for AI integration in customer support teams. It underscores the differing attitudes of executives towards AI adoption, focusing on the need to address their privacy and data concerns.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode