Off Script: Reinventing customer service with AI
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Advancements in Natural Language Processing and Machine Learning
Exploring the evolution of language models, from rule-based to attention-based algorithms, and the impact of scaling up training data on AI capabilities for tasks like summarization and instruction understanding.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
