The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Fly Wheel Advocate Approach

hubspot is one of those edibly iconic companies. Brian halligan and darmesha started it about 15 years ago. And so just that journey kind of like flashed in front of me, and that was emotional. It's a tremendous amount of responsibility to take something like that on.

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