How to build a great culture with restaurateur Danny Meyer
Worklife with Adam Grant
00:00
Cultivating Culture in Restaurant Management
This chapter explores the early management challenges faced by a restaurant owner, emphasizing the significance of clear communication and the establishment of a positive workplace culture. It discusses the 'hospitality quotient' and the qualities that contribute to successful team dynamics in high-pressure environments, while also addressing the importance of vulnerability and trust in hiring practices. The speaker advocates for prioritizing employee well-being to enhance both organizational success and customer service.
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