Southwest Airlines: Herb Kelleher (2016)
How I Built This with Guy Raz
00:00
Are You Paying Your Employees Less?
We were the most heavily unionized carrier in the united states. Our low costs were not due to being a non union carrier, since we were more unionized than our competitors were. When we turned our first very slim profit in 19 73, we set up the first profit sharing plan in the american airline industry. And i think we made a profit of, i don't know how many thousand dollars that year or something like that.
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