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2min chapter
Information Clutter is Harming your Customer Success Strategy
This is Growth!
Understanding Leading and Lagging Indicators in Customer Success
This chapter highlights the importance of differentiating between leading and lagging indicators in customer success, stressing the value of patience in evaluating program efficacy. It also introduces the EverAfter platform, designed to assist businesses in creating effective customer programs to improve overall customer experience.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode