In the same way that they reviewed those medical examiner reports, it sounds to me like we could think about there being three steps in the process. Stap one, named the insufferable frustration. Step two is to set as a goal end. So you set as the intent, end crime, end drop out rates, end, name issue. And three, to look for the easy intervention.
Can you think of a problem that irritates you repeatedly? What has the total cost of managing that been to you over several years today? I have invited the New York Times best-selling author Dan Heath to help answer the 10 X dilemma. By the end of this episode, you will be able to solve problems before they happen.
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