The hosts introduce Tiffany Bova, Global Customer Growth and Innovation Evangelist at Salesforce, as they discuss her new book and the disconnect between organizations' treatment of customers and employees.
Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, discusses her book The Experience Mindset: Changing the Way You Think About Growth.
Hosts: Matt Miller and Katie Greifeld. Producer: Paul Brennan.
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